Privacy Policy

Last Updated: Oct 22, 2025

Flossy Orthodontics (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.flossyortho.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

Flossy Orthodontics may collect personal information, including your name, email address, and phone number, when you provide it to us through our website, in-office forms, or other communication channels. If you provide your mobile number, you consent to receive SMS messages from us regarding appointment reminders, treatment updates, promotions, and other relevant notifications.

By providing your mobile number, you expressly consent to receive text messages from Flossy Orthodontics. These messages may include appointment confirmations, follow-ups, practice updates, and promotional offers. Message frequency may vary. Standard message and data rates may apply.

You can opt in to receive SMS messages through:
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• Completing an online or in-office registration form
• Checking an opt-in box on our website or patient portal
• Confirming via a double opt-in SMS verification message (if applicable)

We use your phone number solely for the purpose of providing important updates related to your orthodontic care, appointment scheduling, and occasional promotional content. Your phone number will not be shared, sold, or rented to third parties for marketing purposes. However, we may share your number with trusted third-party service providers who assist in delivering SMS communications on our behalf. These providers are contractually required to protect your information and comply with all privacy regulations.

You can opt out of receiving SMS messages at any time by:
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• Replying “STOP” to any text message you receive from us
• Contacting our office at [insert office phone number] or [insert email address]
• Updating your communication preferences in our patient portal (if applicable)

After opting out, you will no longer receive SMS messages from Flossy Orthodontics, except for responses confirming your opt-out request.

We take the security of your personal information seriously. Flossy Orthodontics implements administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. All SMS communications are conducted through compliant platforms adhering to industry data protection standards.

We retain your contact information for as long as necessary to provide services to you. If you wish to have your mobile number removed from our database, please contact us at [insert email or phone number]. We will process deletion requests in accordance with applicable laws and regulations.

Flossy Orthodontics reserves the right to modify this Privacy Notice at any time. Updates will be posted on our website, and we encourage you to review this policy periodically.

We may collect information about you in several ways, including:

Personally identifiable information such as your name, address, email, and telephone number, and demographic information such as your age, gender, hometown, and interests, voluntarily given when you engage in activities related to the Site (e.g., online forms or chats).

Information automatically collected when you access the Site, such as your IP address, browser type, operating system, access times, and pages visited.

Device information such as mobile ID, model, and manufacturer, and location data when accessing the Site via a mobile device.

Information obtained from third parties, such as social networks or integrated services, if you grant the Site permission to access such information.

Flossy Orthodontics may use collected information to:
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• Schedule and manage appointments
• Send reminders, promotions, and updates
• Respond to service requests and inquiries
• Improve our website and patient experience
• Send newsletters and marketing materials (with consent)
• Assist with legal compliance and dispute resolution

We may share your information in the following ways:
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• By Law or to Protect Rights: When required by law or to protect safety, rights, or property.
• Third-Party Service Providers: With vendors providing marketing, hosting, or messaging services.
• Marketing Communications: With your consent for promotional use.
• Online Postings: Comments or content shared on the Site may be public.
• Third-Party Advertisers: Ad providers may use cookies for personalized content.

We may use cookies, pixels, and web beacons to improve your browsing experience. You can modify your browser settings to decline cookies, but some features of the Site may not function properly.

We may also use analytics tools and advertising partners (e.g., Google Analytics) to better understand website activity. You can opt out via Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Our Site may link to third-party websites or applications. Once you leave our Site, this Privacy Policy no longer applies. Please review each third party’s privacy policy before providing personal information.

Flossy Orthodontics employs reasonable technical and organizational safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

If you no longer wish to receive communications from us, you may opt out by contacting:
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📞 (843) 380-9080
✉️ josh@flossyortho.com

If you wish to unsubscribe from third-party communications, please contact those third parties directly.

If you have questions or concerns about this Privacy Policy, please contact us:

Flossy Orthodontics
📍 5002 Carolina Forest Blvd.
Myrtle Beach, SC 29579
📞 (843) 380-9080
✉️ josh@flossyortho.com
🌐 www.flossyortho.com